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 The Official GEN Blog

The Curious Codex

Welcome to the Curious Codex, the official GEN Blog: a collection of interesting articles bringing a mix of tech, news, and insights. These articles are written by our staff, our customers, our resellers and sometimes our friends, so please remember they may not reflect the official company position on anything.

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GEN Blog
78Articles published
2017Writing since
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Breaking the Digital Chain: Out-of-Band Routing Through a Bus Shelter
Breaking the Digital Chain: Out-of-Band Routing Through a Bus Shelter How GEN built a one-way data link with no network path between its two ends, using relay nodes, an advertising sign and a public CCTV stream to carry bytes as light.
Released 9 Oct 2026 Updated 9 Oct 2026Richard (Senior Partner)0 Votes

All Articles

The True Cost of a Printed Page
The True Cost of a Printed Page What a sheet of office paper costs in energy and water before it reaches the tray, what a workhorse printer really costs per page, per week and per year, and why, fifty years after the paperless office was promised, finance teams are still printing invoices
Released 8 Oct 2026 Updated 8 Oct 2026Richard (Senior Partner)0 Votes
Oversight 2: Monitoring You Can Believe
Oversight 2: Monitoring You Can Believe Oversight 2.0 is now generally available. A complete rewrite, it replaces Oversight 1.x with probes that vote, one message per incident, drift detection, round trip email testing with no login, read-only Linux and Windows agents, a two-way API and per-read pricing, all run by GEN with nothing for you to install
Released 24 Sep 2026 Updated 24 Sep 2026Richard (Senior Partner)1 Votes
It Doesn't Know What Day It Is
It Doesn't Know What Day It Is A five minute explanation of what an AI agent actually is: next-token prediction, a loop and a set of tools, why that means it will not be taking over the world, and why the real risk is handing it authority you cannot reverse
Released 4 Sep 2026 Updated 4 Sep 2026Richard (Senior Partner)10 Votes
Farewell to ftp.gen.net.uk
Farewell to ftp.gen.net.uk After thirty-seven years of continuous service, GEN has withdrawn its public FTP service at ftp.gen.net.uk. Archived content is now on genwiki.org or available through private cloud storage
Released 2 Sep 2026 Updated 2 Sep 2026Adam Jones (Infrastructure)0 Votes
AI in the Inbox: Assist, Not Autopilot
AI in the Inbox: Assist, Not Autopilot Where the line sits between an email assistant and an email that answers itself, why that line is contractual rather than cosmetic, and how Thunderbird, Betterbird and GENA let you keep the model, the mailbox and the send button under your own control
Released 1 Sep 2026 Updated 2 Sep 2026Richard (Senior Partner)8 Votes
Never Change Bank Details From an Email
Never Change Bank Details From an Email Why every change of supplier bank details must be verified against a source of truth, why email can never be that source, and why UK banks will not make a business whole after a mistaken payment
Released 8 Aug 2026 Updated 8 Aug 2026Richard (Senior Partner)0 Votes
Remote Access - Who do you trust
Remote Access - Who do you trust Taking a look at the 2026 Remote Access marketplace
Released 30 Jul 2026 Updated 30 Aug 2026Matt (Virtualisation)9 Votes
AI detection is dead: we spent years proving it to ourselves
AI detection is dead: we spent years proving it to ourselves Why we withdrew our AI-content detection service after years of testing, retuning and watching text-only detection collapse into unreliability
Released 9 Jun 2026 Updated 9 Jun 2026Richard (Senior Partner)11 Votes
When AI Writes SQL
When AI Writes SQL A real-world lesson in why AI-generated SQL can become dangerously expensive, and how a badly structured WITH RECURSIVE can loop forever
Released 10 Apr 2026 Updated 10 Apr 2026Richard (Senior Partner)4 Votes
Saving One of the World's Largest Historic Computer Documentation Archives
Saving One of the World's Largest Historic Computer Documentation Archives How GEN is using OCR, classification, and large language models to rescue, organise, and make searchable a vast archive of historic computer reference material
Released 9 Apr 2026 Updated 9 Apr 2026Andrew (Voice)20 Votes
Companies House WebFiling Security Issue
Companies House WebFiling Security Issue A factual overview of the March 2026 Companies House WebFiling security issue, what was reported, and what directors should do next
Released 6 Apr 2026 Updated 6 Apr 2026Mr Bat Man0 Votes
The Hidden Risk of American Tech Dependence
The Hidden Risk of American Tech Dependence Why reliance on US tech platforms puts organisations at risk, and how FOSS stacks up on capability and cost
Released 3 Mar 2026 Updated 3 Mar 2026Richard (Senior Partner)29 Votes
VMware to; Proxmox vs HPE VM Essentials vs Hyper-V
VMware to; Proxmox vs HPE VM Essentials vs Hyper-V A high-level comparison of three common VMware alternatives, including pros/cons and very approximate UK pricing for a small 3-node cluster
Released 28 Jan 2026 Updated 28 Jan 2026Adam Jones (Infrastructure)2 Votes
Data Sovereignty: the hidden business risk of online-only dependence
Data Sovereignty: the hidden business risk of online-only dependence Data sovereignty is not ideology. It is continuity: if a provider denies access tomorrow, can you still trade?
Released 15 Jan 2026 Updated 15 Jan 2026Richard (Senior Partner)1 Votes
Linux Explained (with a Range Rover Sport)
Linux Explained (with a Range Rover Sport) Linux is the engine underneath many operating systems. “Distributions” are the different builds you can choose, from friendly “Windows-like” desktops to hardened security toolkits and enterprise platforms.
Released 12 Jan 2026 Updated 13 Jan 2026Richard (Senior Partner)10 Votes
Why "Ecosystems" Fail: Lock‑In, Security, and the Myth of One Vendor to Rule Them All
Why "Ecosystems" Fail: Lock‑In, Security, and the Myth of One Vendor to Rule Them All When your email, files, identity and devices all belong to one provider, one incident can become an existential business event. Here’s why best-of-breed and sovereignty matter, and how to regain control.
Released 2 Jan 2026 Updated 2 Jan 2026Richard (Senior Partner)9 Votes
The UK Courier Industry: From Competition to Cartel
The UK Courier Industry: From Competition to Cartel Once proud competitors have consolidated into a service wasteland where accountability is a foreign concept and customers pay the price for corporate failure
Released 30 Dec 2025 Updated 30 Dec 2025Richard (Senior Partner)2 Votes
The Hidden Cost of 'Free': Why Careless FOSS Selection Creates Catastrophic Technical Debt
The Hidden Cost of 'Free': Why Careless FOSS Selection Creates Catastrophic Technical Debt With 95% of open source projects abandoned within their first year, selecting FOSS requires rigorous assessment of stewardship, security, ethics and long-term viability. We explore why 'free' software is never truly free and how organisations accumulate devastating technical debt through careless selection.
Released 28 Nov 2025 Updated 28 Nov 2025Richard (Senior Partner)8 Votes
Cisco's Cloudflare Gate: ClamAV Updates Blocked, Freshclam Left Silent
Cisco's Cloudflare Gate: ClamAV Updates Blocked, Freshclam Left Silent Cisco's move to put ClamAV distribution behind Cloudflare WAF is returning 'Access denied' HTML to many freshclam clients, leaving fleets out-of-date without clear notification. What happened, who is affected, why it matters, workarounds, and GEN's free bytecode mirror for customers.
Released 11 Nov 2025 Updated 11 Nov 2025Richard (Senior Partner)3 Votes
Just-Eat: From the once leader in service to a Tragic mess
Just-Eat: From the once leader in service to a Tragic mess As email security improves, cybercriminals turn to voice-based social engineering. Our test reveals how easily organisations grant remote access to unknown callers claiming to be IT support
Released 1 Nov 2025 Updated 1 Nov 2025Richard (Senior Partner)5 Votes
Beyond Phishing: The Rising Threat of Voice-Based Social Engineering
Beyond Phishing: The Rising Threat of Voice-Based Social Engineering As email security improves, cybercriminals turn to voice-based social engineering. Our test reveals how easily organisations grant remote access to unknown callers claiming to be IT support
Released 23 May 2025 Updated 24 May 2025Matt (Virtualisation)7 Votes
Bulk Delete Proxmox Backups Using Linux Commands
Bulk Delete Proxmox Backups Using Linux Commands Learn how to efficiently delete thousands of Proxmox backups using Linux commands. This guide shows you how to safely identify and remove multiple backup files with sed and bash
Released 1 May 2025 Updated 1 May 2025Adam Jones (Infrastructure)13 Votes
Anatomy of a Data Breach: How DNS Hijacking Led to a Sophisticated MITM Attack
Anatomy of a Data Breach: How DNS Hijacking Led to a Sophisticated MITM Attack A detailed case study of a sophisticated cyber attack involving email compromise, DNS hijacking, and a man-in-the-middle attack that led to the theft of 21,000 customer records from a UK engineering company.
Released 20 Apr 2025 Updated 20 Apr 2025Richard (Senior Partner)14 Votes
Smart Voicemail: Modernising Asterisk with AI
Smart Voicemail: Modernising Asterisk with AI Transform Asterisk Comedian Mail with GEN's AI-powered voicemail system featuring smart transcription, summaries, and HTML email delivery for modern businesses
Released 10 Apr 2025 Updated 22 Apr 2025Andrew (Voice)11 Votes
The UKs Growing Scam Call Crisis
The UKs Growing Scam Call Crisis Explore the growing problem of scam and spam calls in the UK, their business models, how scammers find targets, and practical solutions to combat this widespread issue
Released 4 Apr 2025 Updated 28 Apr 2025Richard (Senior Partner)18 Votes
Privacy - What is it, and Why do you want it?
Privacy - What is it, and Why do you want it? Explore the concept of privacy in the digital age, why it matters, and how various technologies and companies impact your personal data. Learn to protect your online privacy
Released 15 Mar 2025 Updated 6 Apr 2025Mr Bat Man10 Votes
Draytek Critical Vulnerabilities CVE-2024-41334 (and others)
Draytek Critical Vulnerabilities CVE-2024-41334 (and others) CVE-2024-41334 CVE-2024-41335 CVE-2024-41336 CVE-2024-41338 CVE-2024-41339 CVE-2024-41340
Released 14 Mar 2025 Updated 1 Apr 2025Adam Jones (Infrastructure)10 Votes
Asterisk - A Communications Powerhouse
Asterisk - A Communications Powerhouse Asterisk is a mature open-source telephony platform that allows extremely powerful features to be used easily
Released 3 Feb 2025 Updated 21 Mar 2025Richard (Senior Partner)21 Votes
Free Email - A Real World Disaster
Free Email - A Real World Disaster Why free anything presents a significant business risk that cannot be underestimated
Released 30 Jan 2025 Updated 9 Oct 2026Matt (Virtualisation)12 Votes
Social Engineering Attacks
Social Engineering Attacks Social engineering poses a significant threat to companies, particularly in compromising email accounts for money interception scams and data breaches
Released 8 Jan 2025 Updated 10 Jan 2025Richard (Senior Partner)12 Votes
Cloud Backup Strategies
Cloud Backup Strategies Explore comprehensive cloud backup strategies for virtual machines and containers. Learn about image vs. content backups, considerations for different server types, security measures, and best practices for disaster recovery
Released 12 Dec 2024 Updated 21 Mar 2025Adam Jones (Infrastructure)8 Votes
Incident at the Paper Mill
Incident at the Paper Mill Discover an intriguing '80s tale of troubleshooting a massive automated paper mill tractor. Follow the investigation of mysterious stops and software challenges in industrial automation
Released 3 Dec 2024 Updated 19 Apr 2025Richard (Senior Partner)15 Votes
Apple Under Fire for Closed Ecosystem
Apple Under Fire for Closed Ecosystem Explore the growing antitrust challenges facing Apple's App Store exclusivity and the potential shift towards allowing third-party app stores on iPhones, as regulators worldwide scrutinize the tech giant's practices
Released 20 Nov 2024 Updated 20 Nov 2024Richard (Senior Partner)5 Votes
Value Added Cloud (VAC) Providers
Value Added Cloud (VAC) Providers Explore value-added cloud providers who offer more than just infrastructure. Learn how they support systems and applications, including open-source solutions, to enhance your cloud experience.
Released 13 Nov 2024 Updated 13 Nov 2024Matt (Virtualisation)17 Votes
Firefox`s 20th Anniversary
Firefox`s 20th Anniversary Explore the 30-year journey of web browsers from Netscape Navigator to Firefox. Learn about the browser wars, open-source developments, and Firefox's role in internet history.
Released 1 Nov 2024 Updated 1 Nov 2024Richard (Senior Partner)14 Votes
Platform Diversity in IT Maintenance: Supporting Legacy to Modern Systems
Platform Diversity in IT Maintenance: Supporting Legacy to Modern Systems Explore GEN's comprehensive IT maintenance services covering a wide range of platforms from legacy to modern systems. Learn about Linux dominance
Released 24 Oct 2024 Updated 28 Oct 2024Richard (Senior Partner)9 Votes
Cold and Hot Spares in Cloud Computing
Cold and Hot Spares in Cloud Computing Explore cold spares in cloud computing: their role in disaster recovery, cost-effectiveness, and implementation strategies. Learn how they are used and work
Released 10 Oct 2024 Updated 28 Oct 2024Matt (Virtualisation)7 Votes
The Dark Side of Google Chrome: How Your Browser Betrays You
The Dark Side of Google Chrome: How Your Browser Betrays You Discover why Google Chrome is a privacy nightmare. Learn how it tracks your every move, exploits your data, and compromises your online freedom. Explore alternatives for a safer browsing experience
Released 3 Oct 2024 Updated 4 Mar 2025Richard (Senior Partner)58 Votes
The Rise of Automated Pestering: When Marketing Goes Too Far
The Rise of Automated Pestering: When Marketing Goes Too Far Explore the growing trend of automated hassling in marketing, its impact on user experience, and how businesses can strike a balance between engagement and annoyance
Released 23 Sep 2024 Updated 27 Nov 2024Richard (Senior Partner)15 Votes
Effective Strategies to Prevent Contact Form Spam
Effective Strategies to Prevent Contact Form Spam Learn powerful techniques to stop automated form submissions, reduce spam, and improve website security. Discover best practices for contact form protection.
Released 11 Sep 2024 Updated 22 Sep 2024Richard (Senior Partner)13 Votes
UK Business Energy Market
UK Business Energy Market Explore UK energy pricing mechanisms, wholesale gas trends, and their impact on business costs. Analyse energy companies profits and sustainability
Released 4 Sep 2024 Updated 12 Nov 2024Richard (Senior Partner)37 Votes
I've Been Hacked!
I've Been Hacked! A discussion around the reasons for and the failures for getting 'hacked' either business or personal
Released 24 Aug 2024 Updated 29 Aug 2024Richard (Senior Partner)16 Votes
Cloud Hosted Options, Virtual vs Dedicated
Cloud Hosted Options, Virtual vs Dedicated Explore the differences between virtual and dedicated cloud hosting options. Learn about their advantages, flexibility, cost factors, and how to choose the right solution for your needs
Released 21 Aug 2024 Updated 25 Aug 2024Matt (Virtualisation)10 Votes
Advances in Remote Support over the last 30 years
Advances in Remote Support over the last 30 years Exploring how things have changed over the years with remote support and other instant support options.
Released 14 Aug 2024 Updated 29 Aug 2024Richard (Senior Partner)13 Votes
Protecting Your Digital Content: Copyright Challenges in the Age of AI and Web Scraping
Protecting Your Digital Content: Copyright Challenges in the Age of AI and Web Scraping Explore the complexities of copyright protection for online content creators in the face of AI training, web scraping, and global jurisdiction issues. Learn about fair dealing, practical protection methods, and the limitations of current safeguards.
Released 30 Jul 2024 Updated 29 Aug 2024Richard (Senior Partner)22 Votes
Email Threats and Extortion - A review
Email Threats and Extortion - A review Discover how email extortion scams use clever encoding to bypass spam filters. Learn to identify and protect yourself from these threats
Released 23 Jul 2024 Updated 28 Oct 2024Adam Jones (Infrastructure)11 Votes
From Defender to Offender: CrowdStrike's Billion-Dollar Blunder
From Defender to Offender: CrowdStrike's Billion-Dollar Blunder In the wake of the crowdstrike disaster, are there better options available
Released 22 Jul 2024 Updated 2 Sep 2024Richard (Senior Partner)35 Votes
UK Broadband; ADSL, FTTC, FTTP, BT, Openreach and the future
UK Broadband; ADSL, FTTC, FTTP, BT, Openreach and the future Explore the evolution of UK broadband from ADSL to FTTP. Learn about the history, technology, and future of internet connectivity in the UK, and the transition to fiber
Released 15 Jul 2024 Updated 28 Oct 2024Richard (Senior Partner)22 Votes
Disaster Recovery and Business Continuity in 2024
Disaster Recovery and Business Continuity in 2024 How can we protect our business and systems from catastrophic events
Released 9 Jul 2024 Updated 2 Sep 2024Richard (Senior Partner)27 Votes
The Software you own, the Software you don't
The Software you own, the Software you don't The current trend of rent to use software across the spectrum is really bad, for you
Released 4 Jul 2024 Updated 2 Sep 2024Richard (Senior Partner)17 Votes
Free CV Critique, a great example of machine generated nonsense
Free CV Critique, a great example of machine generated nonsense Many job sites offer a 'free' CV Critique or Review, but actually its nonsense and just a lead generation tool
Released 28 Jun 2024 Updated 23 Sep 2024Mr Bat Man30 Votes
Programming languages over the last 40 years
Programming languages over the last 40 years Analysing the popularity of programming languages over the last 4 decades
Released 25 Jun 2024 Updated 3 Sep 2024Richard (Senior Partner)6 Votes
Trustpilot censors their own Bad Reviews
Trustpilot censors their own Bad Reviews How can we trust the company claiming to be impartial when they censor their own reviews
Released 24 Jun 2024 Updated 28 Apr 2025Matt (Virtualisation)13 Votes
AI Generated Code and its Impact on Code Stability
AI Generated Code and its Impact on Code Stability AI can be good for many things, but code generation is not one of them, we'll discuss this and the impact on stability and security
Released 21 Jun 2024 Updated 11 Mar 2025Richard (Senior Partner)48 Votes
Artificial Intelligence and the Carbon Cost
Artificial Intelligence and the Carbon Cost An article on the environmental impact of AI on the climate in terms of energy
Released 13 Jun 2024 Updated 13 Jul 2024Richard (Senior Partner)24 Votes
Using Telnyx S3 Storage with Synology Cloud Sync
Using Telnyx S3 Storage with Synology Cloud Sync Telnyx provides a cost effective and functional NAS backup solution with 10GB Free
Released 6 Jun 2024 Updated 16 Jun 2024Richard (Senior Partner)65 Votes
Deliveroo Accused of Violating GDPR by Selling Customer Data to Restaurant Chains
Deliveroo Accused of Violating GDPR by Selling Customer Data to Restaurant Chains Discover how Deliveroo allegedly violated GDPR by selling customer data to restaurant chains, and learn about the implications for data privacy and protection
Released 31 May 2024 Updated 17 Dec 2024Richard (Senior Partner)50 Votes
GDPR and Cloud Hosting Considerations
GDPR and Cloud Hosting Considerations Explore key considerations, data protection principles, and best practices for ensuring data security and regulatory compliance with GDPR in the UK
Released 29 May 2024 Updated 9 Oct 2026Richard (Senior Partner)47 Votes
Don't let your Chatbot land you in Court
Don't let your Chatbot land you in Court Discover the pitfalls of using chatbots for customer service, including real-world examples and insights on why poorly implemented chatbots can harm your business
Released 21 May 2024 Updated 28 Oct 2024Adam Jones (Infrastructure)15 Votes
Migrating away from VMWare to ProxMox before its too late
Migrating away from VMWare to ProxMox before its too late Explore the benefits and steps of migrating from VMware to Proxmox. Learn about cost efficiency, flexibility, and comprehensive features of Proxmox and migration
Released 19 May 2024 Updated 19 May 2025Matt (Virtualisation)15 Votes
ClaudeBot and a Pandemic of inconsiderate coding
ClaudeBot and a Pandemic of inconsiderate coding Learn how inconsiderate bots can negatively impact your website's performance and bandwidth. Discover known bad bots and effective methods to block them using apache
Released 18 May 2024 Updated 28 Oct 2024Matt (Virtualisation)19 Votes
Leveraging AI for Real World Commercial Benefits
Leveraging AI for Real World Commercial Benefits Explore how AI enhances business analytics with use cases in call transcription and CRM data analysis to predict customer re-purchase likelihood
Released 17 May 2024 Updated 16 Jun 2024Richard (Senior Partner)7 Votes
Synology Active Backup for Business
Synology Active Backup for Business Explore Synology's Active Backup for Business, its challenges, and how it compares to competitors like Veeam, Acronis, and UrBackup in the backup space
Released 11 May 2024 Updated 16 Jun 2024Richard (Senior Partner)7 Votes
Information Blackmail - Microsoft Style
Information Blackmail - Microsoft Style Discover how Microsoft uses information blackmail to extort mobile numbers, the impact on user privacy, and ways to protect your personal information
Released 9 May 2024 Updated 16 Jun 2024Richard (Senior Partner)8 Votes
Leaving the sinking ship that is RedHat
Leaving the sinking ship that is RedHat Discover why we are leaving RedHat in 2024, citing issues with CentOS, paywalls, and website usability, and explore alternatives like Rocky and Alma Linux
Released 8 May 2024 Updated 2 Jul 2024Adam Jones (Infrastructure)8 Votes
Why Email Housekeeping is a must
Why Email Housekeeping is a must Discover why email housekeeping is crucial. Learn about impacts of large mailboxes on performance and security. Explore solutions for effective email management
Released 5 May 2024 Updated 3 Jul 2024Adam Jones (Infrastructure)10 Votes
Why does trustarc.com damage your traffic?
Why does trustarc.com damage your traffic? Learn how trustarc.com impacts website usability, causing delays and errors on sites like RedHat, Oracle, and DigitalOcean, and explore alternatives to avoid it
Released 29 Apr 2024 Updated 16 Jun 2024Matt (Virtualisation)8 Votes
The new site finally arrives
The new site finally arrives A blog article written by GEN UK Staff or clients
Released 25 Apr 2024 Updated 4 Jul 20248 Votes
Finally leaving HomeSeer for HomeAssistant
Finally leaving HomeSeer for HomeAssistant Discover why we transitioned from HomeSeer to Home Assistant in 2023, overcoming challenges with Z-Wave and Sonoff devices, and achieving a reliable smart home setup
Released 6 Jan 2024 Updated 1 Nov 2024Richard (Senior Partner)9 Votes
Torrent Sites - The History, Mistakes and Failures
Torrent Sites - The History, Mistakes and Failures Explore the history of torrent sites, their rise with BitTorrent, key mistakes, and failures, including legal battles and the impact of DNS blocks on file sharing
Released 28 Aug 2019 Updated 1 Nov 202418 Votes
Protecting Your Synology NAS from Internet Threats
Protecting Your Synology NAS from Internet Threats Your Synology NAS should be fine on the internet, as long as you follow the recommendations and setup the firewall correctly
Released 25 Jul 2019 Updated 10 Jul 2024Adam Jones (Infrastructure)2 Votes
Amazon and Ebay for Business Procurement
Amazon and Ebay for Business Procurement Comparing the platforms and assessing their suitability for business use
Released 4 Jun 2019 Updated 11 Sep 2024Richard (Senior Partner)3 Votes
A VPN is unlikely to protect you
A VPN is unlikely to protect you NO matter what the internet says, a VPN isn't going to make you anonymous without some careful considerations
Released 17 May 2019 Updated 11 Jul 2024Matt (Virtualisation)2 Votes
How to annoy your customers with Google ReCaptcha
How to annoy your customers with Google ReCaptcha Discover why Google ReCaptcha annoys users, its privacy concerns, and explore effective, user-friendly alternatives to improve your website's user experience
Released 30 Apr 2019 Updated 7 Dec 2024Richard (Senior Partner)19 Votes
The Food Delivery War (Deliveroo, Just-Eat, UberEats) Comparison and Analysis
The Food Delivery War (Deliveroo, Just-Eat, UberEats) Comparison and Analysis
Released 16 Feb 2019 Updated 14 Jul 20243 Votes
The curious case of Traffic Exchanges
The curious case of Traffic Exchanges Explore the pros and cons of various traffic exchange sites, their impact on SEO, and the potential risks involved in using these services for website ranking
Released 28 Jan 2019 Updated 1 Nov 2024Matt (Virtualisation)4 Votes
FreePBX as a route to a Data Breach
FreePBX as a route to a Data Breach FreePBX has a long established history, from Schmooze to its buyout by Sangoma and their commercialisation of it, but its weak as products go
Released 8 Jun 2017 Updated 2 Feb 2025Matt (Virtualisation)8 Votes
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