Cloud Portal

Cluster access and mail client settings

GEN hosts email, cloud and virtualisation platforms across multiple production clusters. Use the portal cards below to reach the correct control panels, view FAQ guidance and confirm the mail client settings for each environment.

Need help?

Raise a HelpDesk ticket if you need access assistance, mailbox support or cluster-specific guidance.

MobileConfig profiles can be generated from the Config tab in our {{Email Toolkit|Tools,Email}}.

Dakota

Production

Admin and email access for the Dakota cluster.

Access

FAQ
Setup and support knowledge base Web Console
For admins and resellers Email Console
For mailbox access

Email Setup

SMTP

dakota.gen.net.uk
Port 25, STARTTLS
Normal Password

IMAP

dakota.gen.net.uk
Port 993, SSL/TLS
Normal Password

Atlantis

Development

Admin and email access for the Atlantis cluster.

Access

FAQ
Setup and support knowledge base Web Console
For admins and resellers Email Console
For mailbox access

Email Setup

SMTP

atlantis.gen.net.uk
Port 25, STARTTLS
Normal Password

IMAP

atlantis.gen.net.uk
Port 993, SSL/TLS
Normal Password

Aurora

Production

Admin and email access for the Aurora cluster.

Access

FAQ
Setup and support knowledge base Web Console
For admins and resellers Email Console
For mailbox access

Email Setup

SMTP

aurora.gen.network
Port 25, STARTTLS
Normal Password

IMAP

aurora.gen.network
Port 993, SSL/TLS
Normal Password

Donnager

Production

Admin and email access for the Donnager cluster.

Access

FAQ
Setup and support knowledge base Web Console
For admins and resellers Email Console
For mailbox access

Email Setup

SMTP

donnager.gen.network
Port 25, STARTTLS
Normal Password

IMAP

donnager.gen.network
Port 993, SSL/TLS
Normal Password