GEN offers a wide range of cloud based services, from GEN-eMail, GEN-Cloud and GEN-Virtualisation. If you're using GEN-Email or GEN-Cloud then below you should find Access links, FAQ links, and quick help on GEN-Email client configurations. If you have any problems and require assistance, please don't hesitate to raise a ticket at the HelpDesk.

DAKOTA

  • FAQ
  • Web Console For Admins and Resellers
  • Email Console For Email Access
  • Email Setup
    • SMTP: dakota.gen.net.uk Port 25 STARTTLS Normal Password
    • IMAP: dakota.gen.net.uk Port 993 SSL/TLS Normal Password

ATLANTIS

  • FAQ
  • Web Console For Admins and Resellers
  • Email Console For Email Access
  • Email Setup
    • SMTP: atlantis.gen.net.uk Port 25 STARTTLS Normal Password
    • IMAP: atlantis.gen.net.uk Port 993 SSL/TLS Normal Password

AURORA

  • FAQ
  • Web Console For Admins and Resellers
  • Email Console For Email Access
  • Email Setup
    • SMTP: aurora.gen.network Port 25 STARTTLS Normal Password
    • IMAP: aurora.gen.network Port 993 SSL/TLS Normal Password

LEGACY

The legacy console is no longer available. Please use the new consoles above.

If you are still using GenZone, GENXv1, NEXUS, or other legacy systems, raise a ticket at the HelpDesk for assistance.


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