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GENAdmin is GEN's business administration suite: CRM, HR, asset management, time and attendance, employee self-service, email marketing, telephony and secure chat in one system, with the data shared between them instead of copied. It runs in the browser and adapts to phones and tablets, so there is nothing to install.
It is live, in use and growing, and built by the same team that writes our bespoke software, so where a module does not quite fit the way you work, it can be made to.
Leads captured and nurtured through a visual pipeline with stages you define, a contact database with each customer's full history, opportunity tracking and forecasting, automated follow-ups and reminders, and reporting on sales performance.
Employee records with full history, recruitment and onboarding, payroll with tax calculations, benefits administration, performance reviews and goal tracking, and leave management.
An asset register by customer, hostname, asset tag, platform and lifecycle state; reusable preventative maintenance schedules; an encrypted credential vault with audited reveal; and a due engine that raises the work automatically and tracks the resulting tickets and appointments until they close.
Clocking in and out, timesheets with approval and corrections, time recorded against projects and tasks, overtime calculated automatically, and invoices generated from the time actually worked.
Staff update their own details and emergency contacts, see their pay history and tax documents, request time off, find colleagues in the company directory, and read policies and handbooks, which takes a large share of routine work away from HR.
A drag-and-drop editor with templates, lists and segments, triggered campaigns and drip sequences, content personalised from subscriber data, A/B testing, and reporting on opens, clicks and conversions.
A self-managed or fully managed phone system for SIP desk phones, softphones and mobile SIP clients, with voice encrypted end to end, IVR, queues and routing, and conference calls with recording. For custom call handling, see our telephony development.
Corporate chat encrypted end to end, on a distributed platform with no central point of vulnerability, organised into rooms, groups and teams, with permissions and secure file sharing.
Most businesses collect their administration one tool at a time: a CRM here, an HR package there, timesheets in a spreadsheet, and a separate subscription for each. Every one holds its own copy of the same people and customers, and every copy drifts. GENAdmin keeps them in one place: the modules work from the same records, so information entered once flows through to the others instead of being keyed again.
Because GENAdmin is our own product, it is not a fixed package. Our developers can adapt a module, add fields and workflows, or build a new module for work that is particular to your business, and connect GENAdmin to the systems it does not replace through our integration work.
No. GENAdmin runs in the browser and adapts to phones and tablets, so staff can use it on any device with nothing to install. The telephony module works with standard SIP desk phones, softphones and mobile SIP clients.
Yes. It is developed by GEN's own software team, who can adapt existing modules and build custom ones to match the way your business works.
Yes. GENAdmin has an API, webhooks and single sign-on, and our integration team can connect it to accounts, e-commerce and other systems that have no ready-made link.
That is what it was designed for. It keeps assets per customer, with scoped visibility so each customer sees only their own, staff override for the support team, and an encrypted credential vault with audited reveal.
The quickest way to judge GENAdmin is to see it with your own kind of data. Ask us for a demonstration, tell us which modules matter to you, and we will show you how they would work in your business, and what, if anything, we would tailor.
More on every module, and the documentation, is at www.genadmin.uk.