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Blog · 12 Dec 2024Cloud Backup StrategiesExplore comprehensive cloud backup strategies for virtual machines and containers. Learn about image vs. content backups, considerations for different server types, security measures, and best practices for disaster recovery

Blog · 11 May 2024Synology Active Backup for BusinessExplore Synology's Active Backup for Business, its challenges, and how it compares to competitors like Veeam, Acronis, and UrBackup in the backup space

Blog · 1 May 2025Bulk Delete Proxmox Backups Using Linux CommandsLearn how to efficiently delete thousands of Proxmox backups using Linux commands. This guide shows you how to safely identify and remove multiple backup files with sed and bash

ServicesUK Cloud Storage: FTP, SFTP, WebDAV and rsync, No Transfer FeesUK cloud storage from 100GB to 5TB with no transfer fees: FTP, SFTP, FTPS, WebDAV and rsync, Synology backup targets, drive import and RapidRecovery. Storage in our UK data centres over FTP, SFTP, WebDAV and rsync, with no transfer fees,…

PageGEN Data Archive - Advanced Storage ServicesLearn about our advanced storage services and data archiving solutions for secure data management. Protect and manage your data with us

Blog · 10 Oct 2024Cold and Hot Spares in Cloud ComputingExplore cold spares in cloud computing: their role in disaster recovery, cost-effectiveness, and implementation strategies. Learn how they are used and work

Blog · 6 Jun 2024Using Telnyx S3 Storage with Synology Cloud SyncTelnyx provides a cost effective and functional NAS backup solution with 10GB Free

Download · Manualsproxmox-backup.pdfProxmox backup Documentation

ServicesIT Outsourcing and Managed InfrastructureShared, total or hybrid IT outsourcing from UK engineers: endpoints, servers, firewalls, LAN, certified cabling and continuity, on rolling contracts. Shared, total or hybrid IT outsourcing, including management of your servers, perimeter,…

ServicesOversight: Modern Infrastructure Monitoring from GENOversight monitoring from GEN: consensus alerting across probe groups, one message per incident, outbound-only probes and per-read pricing. Oversight is GEN's infrastructure monitoring service, used in our own datacentres: consensus…

ServicesSecurity and Data Protection ComplianceUK GDPR, PECR, NIS, Cyber Essentials, ISO/IEC 27001 and PCI DSS: GEN find which obligations apply to you, close the gaps and help you evidence it. Find out which security and data protection obligations apply to you, close the gaps and…

SupportInfrastructure Maintenance and Asset RegisterFixed price infrastructure maintenance per device, with published prices and exclusions. Every device goes on GEN's asset register, which schedules and raises its preventative maintenance automatically. Fixed price annual maintenance for…

SupportProxmox Enterprise Support Worldwide, 30 Minute SLA 24/7Enterprise Proxmox VE support worldwide with a 30 minute SLA, 24 hours a day, from in-house UK engineers. Proxmox in production since 2015, and no support contracts. Enterprise Proxmox support from GEN for clients worldwide: 30 minute SLA…

SupportSynology Business Support UK, 24/7 Enterprise NAS SupportUK business support for Synology RackStation and DiskStation. DSM, replication, array recovery, spares and 24/7 cover. Business only, no domestic support. Business support, maintenance and spares for Synology RackStation and DiskStation:…

Open-SourceMatrix Secure Messaging, Hosted or On-PremisesMatrix secure messaging from GEN: UK hosted or on-premises homeservers, end-to-end encryption, controlled federation, and migration from Slack or Teams. Matrix secure, federated messaging on a server you own, designed, hosted, integrated…

Open-SourceAlmaLinux Consultancy and Support UKUK AlmaLinux consultancy and 24/7 support: design, Kickstart builds, migration from CentOS, Rocky and RHEL, packaging, CIS reviews and repair. No contract. AlmaLinux consultancy and support from GEN: design, builds, migration from CentOS,…

AboutGreen Powered Data CentresGEN's green powered UK data centres: rooftop solar, 100% green supply, air and closed-loop cooling with almost no water, and carbon neutral every day by 2030. How GEN's data centres run on green power, with rooftop solar, efficient cooling…

PageVMware to Proxmox Migration, UK Enterprise SupportGEN migrated 3,900 nodes from VMware ESXi to Proxmox VE across 2021 and 2022. UK migration and 24/7 Proxmox support with a 30 minute SLA and no contracts.

PolicyGEN Managed Voice PolicyPolicy for GEN managed voice services, including self-managed and fully managed scope, acceptable use, and UK regulatory compliance expectations.

PolicyGEN Data Processing Policy and Schedule - UK GDPR Article 28 particularsThe service-by-service processing schedule supplementing Section 5.8 of the GEN Framework Agreement, setting out subject matter, purpose, data types and data subjects for each service

Blog · 9 Jul 2024Disaster Recovery and Business Continuity in 2024How can we protect our business and systems from catastrophic events

PageCritical Vulnerabilities Report - Weekly Security UpdatesStay updated with the current critical vulnerabilities identified this week and how to mitigate them. Protect your systems from threats

TrainingProxmox Level 1 Foundations Training CourseBeginner-friendly Proxmox VE training covering GUI navigation, guest creation, storage, networking, clustering, backups and day-one administration.

TrainingProxmox Level 2 Engineering Training CourseIntermediate Proxmox VE engineering training covering architecture, filesystem layout, networking, KVM/QEMU, LXC, CLI guest management, clustering and backup workflows.

TrainingLinux Level 3 Advanced Operations Training CourseAdvanced Linux operations training covering kernel modules, process and memory behaviour, firewalling, permissions models, backup strategy and complex incident recovery.

TrainingSynology Level 1 Foundations Training CourseSynology foundations training covering provisioning, DSM setup, networking basics, storage pools, RAID, arrays, volumes, users, shared folders, permissions, applications and backup concepts.

TrainingFreePBX Level 2 Engineering Training CourseFreePBX engineering training covering call flow control, recordings, callback, conferences, DISA, dynamic routes, follow me, paging, parking, queues, blacklist, Superfecta, feature codes, advanced settings, and backup and restore.

Blog · 21 Aug 2024Cloud Hosted Options, Virtual vs DedicatedExplore the differences between virtual and dedicated cloud hosting options. Learn about their advantages, flexibility, cost factors, and how to choose the right solution for your needs

Blog · 29 May 2024GDPR and Cloud Hosting ConsiderationsExplore key considerations, data protection principles, and best practices for ensuring data security and regulatory compliance with GDPR in the UK