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Our past newsletters, as they were sent. These are historic: offers, prices and service details were correct at the time of sending and may since have changed, so please check the current page or ask us before relying on anything here.
| Issue | In this issue |
| 2026-09 | Oversight 2 is here · Broadband: rising prices, and offers that are not what they seem · Alt-Office: Time to look again? · Major upgrades coming to GEN · Technical training: from strength to strength |
| 2026-07 | NIS2: why it matters and what changed · Internal-only email and why that matters · Price revisions and why we have made them now · Matrix and why more organisations are moving to it · Jolla, Sailfish OS and why GEN is backing it |
| 2026-06 | Why sovereignty matters for business · Saving one of the world's largest historic documentation archives · GENA: AI-powered email handling that actually saves time · GENChat v3.3: pluggable backends for real-time business answers · Matrix, federation and why distributed messaging matters · AI detection is dead, and that has real consequences |
| 2026-04 | AI/ML resilience: do not rely on a single provider · Connectivity failover and load balancing · Scams and cyber updates · AI-generated outreach email is becoming a plague · Acceptable use matters more than ever |
| 2026-03 | Managed VPN · First-line Support is Back · Remote Support, SLAs and Emergency Cover · Shared, Hybrid or Fully Outsourced IT · Useful Resources on the GEN Site · Connectivity Price Changes |
| 2026-02 | Outreach · AI in the UK · First-line Support Relaunch · GEN Digital Document Library · GEN Document Tool · GENChat V3 · Connectivity Price Changes |
| 2025-12 | 2025 — A Year in Review · Holiday Hours · AI · Microsoft 365: Educate and Protect Yourself · HelpDesk goes Dark · MSI · Finance & Accounts Upgrades · Connectivity Price Changes and Forecasts · First Line Support — Could It Be Making a Comeback? · Policy Changes |
| 2025-11 | Clam & ClamScan · HelpDesk goes Dark · Finance & Accounts Upgrades · Price Changes and Forecasts · Framework Changes |
| 2025-07 | GENDial v1.3 · HelpDesk goes Dark · Finance & Accounts Upgrades · Price Changes and Forecasts · Framework Changes |
| 2025-06 | Spam Calls, Blacklisting & Dial? · Digital Research · GENVoice 17 · Finance & Accounts Upgrades · Blog Posts |
| 2025-05 | FREE Backlink to your website? · Faster and Faster · Digital Research · GENVoice 17 · LINUX Desktop vs Windows 11 · Blog Posts |
| 2025-04 | FREE Backlink to your website? · As Fast as Possible · Smart Call Recording Management · GENVoice 17 · LINUX Desktop · Blog Posts |
| 2025-03 | Free Cyber Consultancy · Linux Desktop · Specials & Discounts · Private Cloud · Business Broadband · Digital Voice · Interactive & Self Service · FREE DMARC Reporting · SEO & Digital · Broadcom VMWare · Blog Posts · GENZone Retirement |
| 2025-02 | Free Consultancy · New Year Specials · Business Broadband · Voice · Chatbots - Or not? · FREE DMARC Reporting · Password Toolkit · Broadcom VMWare · Blog Posts · GENZone Retirement |
| 2025-01 | Free Consultancy · New Year Specials · Business Broadband · Introduction to Cloud · FREE Messaging Upgrades · Lease and Finance · Blog Posts · GENZone Retirement · Case Study Time (again) |
| 2024-12 | Happy Holidays · FREE Consultancy & Cyber · Cloud Storage Changes · HelpDesk Rates 2025 · Referral Rates 2025 · Backlinks |