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GEN covers the whole of Great Britain and Northern Ireland from three service hubs and two data centres. Our engineers are mobile, so help comes to you, and the hubs hold the stock and carry out the repairs that keep it quick.
None of our facilities is customer facing. We do not take visitors, and we keep the locations of our data centres private, to protect our infrastructure and yours.
Positions are indicative.
Just outside Glasgow, serving Scotland, the North West and Northern Ireland.
Just outside Derby, serving the East and West Midlands, South and North Yorkshire, and North Wales.
Just outside London, serving London, the South East, the South West including Bristol, South Wales and the East of England.
Our facilities are not customer facing: the engineering teams are mobile, and the service hubs exist to hold stock and carry out repairs, so a replacement part or a repaired unit is never far away.
GEN operates two subterranean data centres, with diverse connectivity and 100% green power. Both can run on backup power for extended periods, and both are shielded from electromagnetic threats such as solar flares, air-burst weapons and NEMP.
We do not permit visitors, and their locations are kept private to protect our infrastructure and that of our customers. How we power and cool them is on our ecology page.