# Contact GEN

*Every enquiry answered within four business hours*

How to contact GEN: telephone, email, the contact form, or the 24/7 HelpDesk for existing clients. Every enquiry is answered within four business hours.

Source: https://www.gen.uk/index.php?page=About&option=Contact  
Retrieved: 2026-11-13 23:55 UTC

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Whether it is a new project, a question about how we would approach something, or simply a conversation, we would be glad to hear from you. We work with clients in the UK and around the world, and every enquiry is answered within four UK business hours, by someone who can actually help.

If you are an existing client with a support issue, raise a ticket at the HelpDesk instead. It is open around the clock, in every time zone, and reaches the right engineer straight away.

[Call Us 0115 933 9000 +44 115 933 9000 from outside the UK](tel:+441159339000)

Email Us ^sales^

[HelpDesk Existing clients, open 24/7](https://www.gen.uk/index.php?page=Support&option=HelpDesk)

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